Customer service

Сервис обслуживания клиентов натяжных потолков

Customer service

Open communication

We will tell you in detail about all the processes, materials, prices. Before you begin, you will know exactly what you get at the end and in what way it will be done.

Punctuality

We arrive for measurement and installation strictly at the agreed time. Minimum installation time.

Tools, materials, constructions

Modern technologies. Certified materials. Aluminum mounts.

Security

Compliance with safety regulations is an unbreakable rule of the company.

Service

Competent work with the existing finish (tile, wallpaper), careful measurement and installation, cleaning after installation

Do it right!

We can understand what you need and how to do it. We offer a clear plan and implement it. We solve problems of any complexity within the agreed time frame.

Ceiling design

Проект натяжного потолка
  • ALTIOR specialists begin to work on the project of your ceiling starting from the stage of acquaintance. By asking you questions and listening to your wishes, experienced employees form the image of a future project that will perfectly meet your expectations.

 

  • Measurers with a technical background will determine all the details of the project on the spot, agree with you on the final version and give the exact cost of the finished ceiling with installation.

 

  • If necessary, professional interior designers will join  to create a ceiling that will perfectly go together even with the most special decor.

Installation

Guarantees

The structures of suspended ceilings manufactured and installed by ALTIOR comply with high quality standards.

The company is responsible for the durability of the design and provides after-sales service for 10 years with a warranty card.

 

Service includes:

  • Repair or change of blade in case of cracking or sagging
  • Replacement of thermowells and pipelines if they crack or burst
  • Water discharge in case of flooding (no more than once per calendar month)

 

Warranty service does not include:

  • Ceiling Cleaning
  • Mechanical damage
  • Lamps and lighting systems replacement

Feedback

In addition to the standard methods of communication posted on the site, you can also use the feedback form if you want to write a detailed question, wish, feedback and so on: